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Contact Information Holiday Return & Exchange Policy
Return & Exchange Policy Shipping Calculator
Keiki Bucks Rewards Program FAQ
Price Matching Guarantee Keiki Kingdom's Birthday Club

Keiki Kingdom is committed to providing you with superior customer service regardless of what the question or issue may be. With several ways to contact us, shopping online has never been easier.
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Mailing Address: Keiki Kingdom
PO Box 777336
Henderson, NV 89077
Phone number: 808-384-8473
Hours of Operation: Monday - Saturday 8AM to 8PM Pacific Standard Time
General Email Address: info@keikikingdom.com
AOL Instant Messenger Screen Name: Keiki Kingdom


Holiday Return and Exchange Policy
Our standard policy is to accept most exchanges within 45 days from the product purchase date. However, we understand that many customers like to order holiday gifts early, so we have extended our returns period for the holidays.

Items shipped between November 1, 2006 and December 31, 2006 may be exchanged for another item until January 31, 2007 or the recipient may request a credit to be used at a later date. Holiday return policy is also subject to our other returns restrictions listed below.

Return and Exchange Policy
Keiki Kingdom understands the importance of a return policy that will meet the needs of our customers. If a product is believed to have been damaged during shipping, Keiki Kingdom will work with the customer to receive reimbursement of the damaged product price for the insured amount from the shipping company. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or manufactured defective item, etc.).

If the product is received as a gift, the gift may be exchanged within 45 days of the product purchase date. Customer will assume all shipping costs to return the item, as well as the shipping fee to have the replacement sent on all gift exchanges. All sales are final on sale items unless item is received damaged by the manufacturer.

Return Policy is subject to change at any time and without notice.

Shipping Calculator
(rates are subject to change at any time, and without notice)

Order Total
Ground Shipping Cost
Expected Delivery
$0.01 - $50.00 $10.00 5-10 business days*
$50.01 - $100.00 $15.00 5-10 business days*
$100.01 - $150.00 $20.00 5-10 business days*
$150.01 - $200.00 $25.00 5-10 business days*
$200.01 - $250.00 $30.00 5-10 business days*
$250.01 - $300.00 $35.00 5-10 business days*
$300.01 - $350.00 $40.00 5-10 business days*
$350.01 - $400.00 $45.00 5-10 business days*
$400.01 - $500.00 $50.00 5-10 business days*
$500.01 - $600.00 $60.00 5-10 business days*
$600.01 - $750.00 $70.00 5-10 business days*
$750.01 - $1,000.00 $75.00 5-10 business days*
$1,000.01 and up $100.00 5-10 business days*


* ESTIMATE ONLY. Location of recipient and weight of item will determine actual date of delivery.

Expedited Shipping Calculator
(rates are subject to change at any time, and without notice.)

Order Total
Expedited Shipping Cost
Expected Delivery
$0.01 - $50.00 $60.00 2-5 business days*
$50.01 - $100.00 $65.00 2-5 business days*
$100.01 - $150.00 $70.00 2-5 business days*
$150.01 - $200.00 $75.00 2-5 business days*
$200.01 - $250.00 $80.00 2-5 business days*
$250.01 - $300.00 $85.00 2-5 business days*
$300.01 - $350.00 $80.00 2-5 business days*
$350.01 - $400.00 $95.00 2-5 business days*
$400.01 - $500.00 $100.00 2-5 business days*
$500.01 - $600.00 $110.00 2-5 business days*
$600.01 - $750.00 $120.00 2-5 business days*
$750.01 - $1,000.00 $125.00 2-5 business days*
$1,000.01 and up $150.00 2-5 business days*


* ESTIMATE ONLY. Location of recipient and weight of item will determine actual date of delivery.

Keiki Kingdom's Price Matching Guarantee
Have you done some online shopping and found a better deal somewhere else? Email (
orders@keikikingdom.com) us the link and we will match the pricing AND give you an additional 5% off! (Please review the following terms for more information.)

Price matching only applies to future orders. Price matching item on competitors site must be available for online purchase. A link must be provided to our orders department to verify the pricing. Competitors advertised price + shipping to your home address (or recipients home address) + any applicable taxes MUST be less than Keiki Kingdom's pricing + Keiki Kingdom's shipping rates + any applicable taxes. Keiki Kingdom has a right to refuse price-matching for any reason. If an item is accepted for price-matching, a coupon code will be emailed to you to reflect your matched price + an additional 5% discount. This coupon code will expire 30 days from issue date. For questions regarding our Price Matching policies and procedures please email info@keikikingdom.com.

Price-matching does not apply to past purchases.